FAQ

Frequently Asked Questions

How far in advance should I place my order?

We recommend placing your order at least 7–10 days in advance to ensure availability, especially for custom designs. For large or wedding cakes, a 2–4 week notice is ideal.

Do you offer custom cake designs?

Absolutely! We specialize in custom cakes tailored to your event’s theme, colors, and personal preferences. Share your ideas or inspiration photos with us, and we’ll bring your vision to life.

Do you deliver cakes?

Yes, we offer delivery within [your city/region] for an additional fee, depending on location. Delivery is recommended for tiered or large cakes to ensure safe transport.

Are your cakes halal and egg-free options available?

Yes! All our cakes are 100% halal, and we offer eggless and dietary-friendly options upon request. Please let us know about any allergies or preferences when ordering.

Can I schedule a cake tasting for my event?

Yes! We offer cake tastings for weddings and large custom events. You can sample a selection of our most popular flavors and discuss design ideas in detail. Tastings are by appointment only. 

What is your cancellation or refund policy?

Due to the custom nature of our cakes, deposits are non-refundable. If you need to cancel or reschedule, please notify us at least 5 days in advance, and we’ll do our best to accommodate your request or apply your deposit to a future order.